Shoplifting Policy – Procedures and Guidelines

This guidelines is for retail store employees as preventative measures to help eliminate shoplifting and what to do in the case of a shoplifting situation. A store can adapt this shoplifting policy and change it as they see fit under the creative commons license.

Preventing Shoplifting

There are several steps a retail store can take to prevent shoplifting. Ensure that the most expensive items in the store are accessed only by employees by placing them in a locked cases. All items in the store should be tagged with preventative measures such as security tags, RFID chips, GPS chips or fake tags. This alerts any “would be” shoplifter that the store has anti-theft measures in place. This also keeps the honest people honest. Other preventative measures are shoplifting signs in bathrooms and changing rooms to alert “would be” shoplifters of the potential risk of shoplifting, including heavy fines and jail time.


  • Expensive items in locked cases
  • Security tags on all items in the store
  • Place shoplifting signs in bathrooms and changing rooms

Shoplifting in Progress

A person runs out of the retail store and the security system alarm is going off, what do you do? Call 911. This is important for two reasons, first to protect the employees and reassure them that they are safe. Second, the police report will help cover losses with an insurance case. Do NOT try to run after the shoplifter and do NOT attempt to subdue or hold the shoplifter. You have no idea if that person is carrying a weapon and NO piece of merchandise is worth you life.

If someone is shoplifting, call 911 right away.


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.